Answers to some Frequently Asked Questions

How does MyDiveGroup work? MyDiveGroup is an affordable, easy-to-use web-based system for team leaders to manage their members and schedules.

What do group leaders do with their accounts? Group leaders define who is in their group(s) and set schedules, which are then made available to the team members. Gone are the days of the someone calling all the club members when schedules change - MyDiveGroup now handles this for you automatically.

What is the benefit for MyDiveGroup group members? In addition to receiving automatic reminders for events, group members get their own login, where they can manage all of their MyDiveGroup teams from one account. Members can update their own profile information and attendance, as well as communicate with each other using the Forum.

How is MyDiveGroup different from an email distribution list? MyDiveGroup saves the back-and-forth banter from clogging your inbox. Team members are given all the information they need automatically - if they want to banter, they have the Forum. Plus, with a web-based calendar, it's easy for team members to see all upcoming events at a glance.

What makes MyDiveGroup special? MyDiveGroup is a user-friendly application built for helping to manage any kind of team. Our goal is to make your job as the team leader easy with a web application that's fast, effective, and powerful.

How many groups can a leader manage? A group leader can manage as many clubs and groups as he or she would like to manage.

How many groups can a member be in? A member can be on as many teams as he or she would like. MyDiveGroup will automatically provide a single account that the member can use to access all of his or her teams at once.

How do automatic email reminders work? Email reminders are sent before every event to all the members, at which point members will respond with whether or not they can attend the event. All of this is designed to be automatic, so that the group leader does not need to expend any additional effort coordinating everyone.

Can I download my schedule? Yes, schedules can be downloaded in vCalendar or iCalendar format for easy integration into everyone's calendar software (Outlook, Palm, Google Calendar, etc).

What information do members receive in their emails? Automatically-sent emails to your members provide you with peace of mind that your team will know what's happening. Emails have a link to confirm whether or not the member will attend the event, so you get a head-count early. If you provide a Zip code with the location of the event, the predicted weather for the event will be included in the email. Also included with every email is a link to the Member Login, so team members can easily access their schedules, get maps to event locations, review rosters, and post messages in the forum. MyDiveGroup automatic emails stimulate the kind of involvement that most teams only dream about.

How much does MyDiveGroup cost? MyDiveGroup is designed to be affordable for any group or club. Subscriptions start at under $5/month and include everything you need.

Why do all accounts require a password to log in? MyDiveGroup is dedicated to protecting the privacy of the members on each team. Your personal information is only available to people on your team.

Do I need to download anything to use MyDiveGroup? No - MyDiveGroup is entirely web-based.

Which web browsers can I use with MyDiveGroup? MyDiveGroup has been tested with Microsoft Internet Explorer 7 and 8 (it works much better with IE8 and we strongly recommend the upgrade to IE8), Firefox, and Apple Safari. Be sure you have the latest version of your web browser, as MyDiveGroup uses cutting edge technology to bring you state-of-the-art team management. For the best user experience, we strongly recommend your screen resolution be at least 1024 pixels wide.

How do you safeguard the information stored in the MyDiveGroup account? First, we will never sell, distribute, or share any specific personal information about you or your team without asking your permission FIRST (and no, we won't bury that permission in fine print). Secondly, we realize that your personal information should be kept that way and have endeavored to create the most secure system, with state of the art firewall protection and very restricted access (each account is in its own database, separate from all others). Lastly, we will always communicate with registered team leaders when we have major upgrades or maintenance being done to the system. All members of MyDiveGroup can elect to be on our mailing list.

Sign up for an account and see for yourself how MyDiveGroup can help your dive club today!